Acceptance of instructions
Instructions are accepted from solicitors, direct access professionals and, where a barrister member is authorised to do so, from members of the public under the direct/public access scheme. Professional, licensed access clients and/or lay clients (who are using the public access scheme) may contact an individual barrister to obtain a quotation for legal services set out in the practice areas of this website. Chambers use a mix of pricing models for legal services which may be fixed fee or an hourly rate depending on the instructions and individual barristers’ pricing model. For more information about individual barristers’ pricing models please see the individual barrister section and the individual barristers’ profile.
Unless otherwise agreed in writing registered barristers of the Chambers of Susan Brown (“Tennyson”) accept instructions from authorised persons only on the basis of the Standard Conditions of Contract for the Supply of Legal Services by Barristers to Authorised Persons 2012 (as updated for GDPR in 2018) as published by the General Council of the Bar of the UK (“Bar Council”).
Tennyson Chambers has departed from the traditional use of barrister’s clerks to service members practices. Instead barristers agree their own fees directly either with the solicitor (where the client is using a solicitor) or public/direct access client.
An on-site telephone receptionist service operated by Oxford Innovation Limited on behalf of Tennyson members receives and forwards telephone calls, messages, and enquiries for Tennyson’s members and on request arranges for post to be sent and deals with incoming mail distribution to members. Barristers of Tennyson operate their practices as electronically as possible taking advantage of electronic filing and on-line case law library services with paperless working. Members also receive support in relation to their office property arrangements from Oxford Innovation Limited’s staff team of 4, and support for running their legal practices from within chambers.
Case listing appointments for solicitors are dealt with electronically where possible but if that is not possible then by use of a legal service out door clerk. Public access clients are responsible for organising their own case listing which is not undertaken by any member of chambers.
Where clients are in the same case and wish to use Tennyson Counsel on opposing sides there is complete confidentiality for both opposing clients. As each barrister member occupies his/her own separate office within the building and deals with their client affairs entirely separately including agreement of the barrister’s fees.
If you are based in London or the home counties, and wish to have a conference with a Tennyson barrister in central London then this can be arranged. We do not charge travel time or travel costs for attending a conference or court hearing in the London Royal Courts of Justice UK including the Rolls Building, the County Court at Central London, and the Supreme Court.
For more information about our members and services please contact us.
Our telephone number in Southampton United Kingdom is +44 (0) 2381 511511.
For clients wishing to have a conference in London United Kingdom then please dial the London UK appointments number of +44 (0)203 407 0047.
Alternatively, you may email firstname.lastname@example.org.